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Merge Canvas Badge Accounts

New users logging into UA's Canvas Badges site (opens in a new tab) for the first time may see a Failed to add email. This email may already be in use error message. This is usually due to a preexisting account having been established with the same email when a digital badge was awarded.

Failed to add email error message

Merging the accounts will fix the error and merge all of your badges into a single account. How do I merge my Canvas Badges/Credentials account? (opens in a new tab)

Last updated on October 28, 2024

Related Help Pages

  • What is Canvas Credentials?
  • Bulk Award Canvas Badges
  • Access Your Canvas Badges Backpack

Instructor Pages

  • Zoom
  • Panopto
  • FeedbackFruits
  • VoiceThread
  • PlayPosit
  • Top Hat
  • H5P
  • Canvas Credentials
  • Digication
  • Gradescope
  • Microsoft Teams
  • Online Proctoring
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