Merge Canvas Badge Accounts
New users logging into UA's Canvas Badges site (opens in a new tab) for the first time may see a Failed to add email. This email may already be in use error message. This is usually due to a preexisting account having been established with the same email when a digital badge was awarded.
Merging the accounts will fix the error and merge all of your badges into a single account. How do I merge my Canvas Badges/Credentials account? (opens in a new tab)